At paynownow the privacy of our Data Subjects’ Personal Data is of utmost importance to us. In line with our resolution, we have developed this Privacy Policy to explain your privacy rights regarding our collection, use, sharing and protection of your Personal Data when you visit our website, premisses or use our digital platforms. This privacy policy between paynownow and you constitute our commitment to your privacy on all our platforms. It is designed to provide information regarding our privacy practices and help you understand how we handle your data.

Consent.

You accept this privacy policy when you give consent upon access to our platforms, use the services offered on our website and digital platform or visit any of our offices for official or non-official purposes.

What Personal Data do we collect?

We collect Personal Data about you when you use the services offered on our website and digital platform, including the following:

• Sign-up information : When you register to use the services offered on our digital platform, we will collect Personal Data that is necessary to on-board you such as your name, email address, mobile phone number and debit card details. We may require you to provide additional personal details as you use our services.
• Transaction information : When you use our digital platform to send and receive money, make purchases from merchants, pay bills, and deposit & withdraw cash, we collect information about the transaction, as well as other information associated with the transaction such as amount sent or received, amount paid for products or services, merchant information, including information about your device and geolocation.
• Participant Personal Data : When you use our services, we collect Personal Data about the other participants associated with the transaction. We collect Personal Data such as name and financial account information about the participant who is receiving money from you or sending money to you.
• Information from other sources : We may collect information from other sources, such as our social media platforms when you reach out to us to lodge a complaint about our services. However, we will only ask for information required to help us be of service to you.

Other information we collect related to your use of our website or Services : We may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey. When you apply for a job with us : We may request Personal Data about your education, employment and state of health. As part of your application, you will be asked to provide your express consent to our use of this information to assess your application and any monitoring activities which may be required of us under applicable laws as an employer. We may also carry out screening checks (including reference, background and criminal record checks). We may exchange your Personal Data with academic institutions, recruiters, health maintenance organisations, law enforcement agencies, referees and your previous employers. Without your Personal Data, we may not be able to process your application for positions with us. We do not collect the information of minors. If you are under the age of 18, you are not eligible to use the service offered on our digital platform.